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Submit a Question or Send Feedback
Here at informaworldTM we strive to provide good service for our customers. It would help us greatly if you could take a moment to read the following alternative links to the answer you may be seeking. However, we will always forward on your enquiry to the correct department if the informaworldTM support team cannot be of assistance themselves.
Note that answers to many common questions and information on how to use the site can be found in our help section. If your answer cannot be found there, or if you have a question, comment or suggestion for us, please use the form below to send it to us.
Please note the following direct email addresses for the following types of enquiry:
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Journal ordering information, details, how to, coverage etc: Please contact our customer services department on tf.enquiries@informa.com. To ensure that you receive a quick response to your query, please quote the following in the subject line of your email depending on the nature of your query:
Change of Address
Cancellation
Claim
Hand Delivery Complaint
Payment Search
Price Request
Subs Order
Single Issue Order
Refund
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Status of your accepted manuscript: Authors who have had their work accepted for publication by the editor can contact us to check on the status of their article or simply to ask questions: please email authorqueries@tandf.co.uk (our Author Services Manager). Please contact the journal editor for manuscripts which have not yet been accepted. Editors' contact details can be found on the relevant journal page.
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If you wish to submit a manuscript: Please follow the instructions for authors on the relevant journal page.
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If you are searching for an article not currently in an issue that has been digitised on informaworld: Please email to tf.enquiries@informa.com.
Following these instructions will speed up response to your enquiry by sending you directly to the correct department who can answer your queries.
Please add support@informaworld.com to your safe senders list to ensure that you receive the email response from our support team successfully.
If you are using spam verification software which requires us to respond before the email is released, please let us know when you first submit your message.
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