Taylor & Francis Customer Services
Product & Pricing Information
Journal Article Status
Authors who have had their work accepted for publication by the editor can contact us to check on the status of their article or simply to ask questions by completing the Article Status Form. Please contact the editor for manuscripts which have not yet been accepted. Editors contact details can be found on the relevant journal page.
Journal Backsets, Back Volumes and Back Issues
Taylor & Francis retains a three year back issue stock of journals. Older volumes are held by our official stockists: Periodicals Service Company, 11 Main Street, Germantown, NY 12526, USA to whom all orders and enquiries should be addressed. Telephone: +1 518 537 4700; Fax: +1 518 537 5899; E-mail: psc@periodicals.com
We are also working on digitising our Journal Archives to provide access to back issues.
Contact Us
If you would like to contact a Taylor & Francis office local to you, please see our list of office locations and contact details.
Full list of all our office locations and contact numbers
If you need to contact a customer services representative, please use the addresses as below:
ONLINE SUPPORT
informaworldTM online support, please contact support@informaworld.com.
SUBSCRIPTION QUERIES
Enquiries about your institutional or personal rate subscription, please contact subscriptions@tandf.co.uk.
Enquries about your society rate subscription, please contact societies@tandf.co.uk
Agents should contact agents@tandf.co.uk or visit the Agents Page
Quoting the following headings in your subject line will expedite your subscription query:
Change of Address
Cancellation
Claim
Hand Delivery Complaint
Payment Search
Price Request
Subs Order
Single Issue Order
Refund
Further information about subscription queries is given below.
Claiming for Missing Journal Issues
Please note you must claim for a missing issue within six months of publication of that issue - subscriptions@tandf.co.uk. Please include the full title of the journal you are missing, the year, volume and issue number. Also your full name, address and Customer Account/Order Number.
For Society members please contact societies@tandf.co.uk. You must claim for a missing issue within six months of publication of that issue - Please include the full title of the journal you are missing, the year, volume and issue number as well as the delivery name, address and account/order number if applicable.
Library Recommendation
To recommend a journal, please download the Library Recommendation Form
Ordering:
-
Subscriptions
-
Subscriptions purchased at the personal (print only) rate are strictly for personal, non-commercial use only. The reselling of personal subscriptions is strictly prohibited. Personal subscriptions must be purchased with a personal cheque or credit card and must be received at a personal (private) address. Personal subscribers may purchase a maximum of 4 subscriptions. Proof of personal status may be requested.
-
Single Issues - Customers requiring specific issues of our journals should send their order and payment to their nearest customer services office or by email to tf.adhocprocessing@informa.com. Alternatively you can download the issue if the journal is available online at informaworldTM. Please note that there is a charge for single issues of journals which can be calculated by dividing the institutional subscription rate by the frequency and adding 10%. For customers interested in a sample copy of a journal to review, please see below.
-
Individual Articles
-
Payment for personal subscriptions can only be accepted by personal cheque.
Online Subscriptions
Renewing
We will send you renewal reminders each year when your subscription is due to expire. We offer a variety of simple methods to renew including a secure online payment facility. To renew online you will need a copy of your renewal notice to hand.
Permissions
Requests for permission to photocopy or republish material must be received in writing via mail, fax, or online submission. Further information
Sample Copies
Most of our journals have a free online sample copy available for download via a link on each individual journal homepage. Print sample copies are only available for journals that do not currently have an online sample copy. Please use the online form to request these titles. Please note that we cannot supply specific issues as sample copies - details for obtaining a specific issue are above under Single Issues.
Still need help? Please email subscriptions@tandf.co.uk or phone your nearest customer service office.
If you have any suggestions for useful links or information which should appear on this page, please email the library@tandf.co.uk
Commercial Opportunities
To view the range of commercial opportunities available, including advertising, supplements, bulk subscriptions, commercial reprints and permissions, contact your local Advertising Sales representative.
Remember... journal subscriptions can be purchased online. Simply locate the journal and select the subscribe tab.
