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Issues of trust and control on agent autonomy 

Authors: Rino Falcone a; Cristiano Castelfranchi a
Affiliation:   a CNR--Institute of Cognitive Sciences and Technologies, Rome, Italy.
DOI: 10.1080/0954009021000068763
Publication Frequency: 4 issues per year
Published in: journal Connection Science, Volume 14, Issue 4 December 2002 , pages 249 - 263
Number of References: 17
Formats available: PDF (English)
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Abstract

The relationship between trust and control is quite relevant both for the very notion of trust and for modelling and implementing trust-control relations with autonomous systems. We claim that control is antagonistic of the strict form of trust: 'trust in y '; but also that it completes and complements it for arriving to a global trust. In other words, putting control and guaranties is trust-building; it produces a sufficient trust, when trust in y 's autonomous willingness and competence would not be enough. We also argue that control requires new forms of trust: trust in the control itself or in the controller, trust in y as for being monitored and controlled, trust in possible authorities, etc. Finally, we show that paradoxically control could not be antagonistic of strict trust in y , but it can even create, increase it by making y more willing or more effective. In conclusion, depending on the circumstances, control makes y more reliable or less reliable; control can either decrease or increase trust. A good theory of trust cannot be complete without a theory of control.
Keywords: Autonomous Agents; Trust; Control; Cooperation; Adjustable Autonomy
view references (17) : view citations
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