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The Telecommuting Paradox 

Author: Ralph D. Westfall - RALPH D. WESTFALL consults on telecommuting and the virtual office and teaches at the University of Southern California.
DOI: 10.1080/10580539708907070
Publication Frequency: 4 issues per year
Published in: journal Information Systems Management, Volume 14, Issue 4 1997 , pages 15 - 20
Formats available: PDF (English)
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Abstract

Agency and institutional theory posit that economic and social benefits aside, the demand for telecommuting remains low because of how people currently work in organizations. Recommendations based on these theories for changing the way employees are evaluated, the way they are supported by technology, and organizational use of space will help foster telecommuting's institutional legitimacy and potential to deliver benefits on individual, organizational, and societal levels.
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