Social Utility Theory: Guiding Labeling of VNRs as Ethical and Effective Public Relations
Authors:
Michelle L. M. Wood a;
Michelle R. Nelson b;
Lucy Atkinson c;
Julie B. Lane c
| Affiliations: | a School of Journalism and Mass Communication, University of Minnesota, |
| b Department of Advertising, University of Illinois, Urbana-Champaign | |
| c School of Journalism and Mass Communication, University of Wisconsin-Madison, |
DOI:
10.1080/10627260801894405
Publication Frequency:
4 issues per year
Subjects:
Communication Studies;
Marketing Communication;
Public Relations;
Public Relations in Media;
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Abstract
Social utility theory suggests that labeling video news release (VNR) source material is the ethical decision (Wulfemeyer & Frazier, 1992), yet the persuasion knowledge model predicts that the effectiveness of VNRs will decrease as people become aware of this PR tactic (Friestad & Wright, 1994). Our study found that positive and negative effects were heightened when subjects read about VNRs and viewed a labeled VNR in a newscast. These subjects were most likely to recognize the VNR story source and least likely to perceive the story as credible. Neither reading nor labeling affected evaluations of the VNR message or featured company.
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