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Let Me Show You How It's Done! Desktop Sharing for Distance Learning from the D. Samuel Gottesman Library 

Authors: Nancy R. Glassman - Nancy R. Glassman, MLS (glassman@aecom.yu.edu) is Systems Librarian at Albert Einstein College of Medicine, D. Samuel Gottesman Library, 1300 Morris Park Avenue, Bronx, NY 10461.a;  Racheline G. Habousha - Racheline G. Habousha, MSLS (habousha@aecom.yu.edu) is Head of Public Services at Albert Einstein College of Medicine, D. Samuel Gottesman Library, 1300 Morris Park Avenue, Bronx, NY 10461.a;  Aurelia Minuti - Aurelia Minuti, MLS (minuti@aecom.yu.edu) is Head of Reference and Educational Services at Albert Einstein College of Medicine, D. Samuel Gottesman Library, 1300 Morris Park Avenue, Bronx, NY 10461.a;  Rachel Schwartz - Rachel Schwartz, MLS (schwartz@aecom.yu.edu) is Reference Librarian at Albert Einstein College of Medicine, D. Samuel Gottesman Library, 1300 Morris Park Avenue, Bronx, NY 10461.a; Karen Sorensen - Karen Sorensen, MLS (ksorense@aecom.yu.edu) is Reference Librarian at Albert Einstein College of Medicine, D. Samuel Gottesman Library, 1300 Morris Park Avenue, Bronx, NY 10461.a
Affiliation:   a Albert Einstein College of Medicine, Bronx, New York, USA
DOI: 10.1080/02763860903248979
Publication Frequency: 4 issues per year
Published in: journal Medical Reference Services Quarterly, Volume 28, Issue 4 October 2009 , pages 297 - 308
Formats available: HTML (English) : PDF (English)
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Abstract

Due to the proliferation of electronic resources, fewer users visit the library. Traditional classroom instruction and in-person consultations are no longer sufficient in assisting library users. Librarians are constantly seeking new ways to interact with patrons and facilitate efficient use of electronic resources. This article describes the development, implementation, and evaluation of a project in which desktop-sharing software was used to reach out to users at remote locations. Various ways of using this tool are described, and challenges and implications for future expansion are discussed.
Keywords: Desktop sharing; distance learning; virtual reference
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