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Problem Solving in the Professions

Authors: Noel Jackling - Noel Jackling is an Instructional Designer in the Faculty of Management and Business at Deakin University and a practising part-time solicitor. He is the author of articles on legal education and the contributor of a chapter about instructional design in distance education in M.S. Parer (Ed.), Development, Design and Distance Education (1989).a;  Justus Lewis - Justus Lewis is Senior Lecturer in the Higher Education Advisory and Research Unit at Monash University. She is the author or co-author of a number of papers on the management of change in tertiary education and on the use of technology in teaching.b;  Dietrich Brandt - Dr Dietrich Brandt, Physicist, and Dr Robert Sell, Electrical Engineer, both work in the Centre for Research and Development in Higher Education (HDZ), University of Technology (RWTH), Aachen, Germany. They have been involved in research on problem solving in engineering for more than 15 years. They frequently run seminars to improve problem solving skills in university education and in industry.c; Robert Sell c
Affiliations:   a Deakin University,
b Monash University,
c Technical University, Aachen
DOI: 10.1080/0729436900090205
Publication Frequency: 6 issues per year
Published in: journal Higher Education Research & Development, Volume 9, Issue 2 1990 , pages 133 - 149
Subject: Higher Education;
Formats available: PDF (English)
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Abstract

The authors express the view that algorithms and heuristics may be used to help improve professional problem solving abilities provided that they are appropriately contextualised within the relevant discipline.

The first part of this paper presents a basic algorithm applied to the engineering discipline. A similar algorithm applicable in the solving of legal problems is presented later in the paper. Problem complexity and related variables are discussed as are ways of teaching problem solving and integrating problem solving into the curriculum. Typical problem solving exercises are described.
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