Defining the gap between research and practice in public relations programme evaluation - towards a new research agenda
Authors:
Anne Gregory a;
Tom Watson b
(Show Biographies)
| Affiliations: | a Centre for Public Relations Studies, Leeds Business School, Leeds Metropolitan University, Leeds, UK |
| b The Media School, Bournemouth University, Poole, UK |
DOI:
10.1080/13527260701869098
Publication Frequency:
5 issues per year
Published in:
Journal of Marketing Communications,
Volume
14,
Issue
5
November
2008
, pages 337
- 350
Subject:
Marketing Communication;
Formats available:
HTML
(English)
:
PDF
(English)
View Article:
View Article (PDF)
View Article (HTML)
Abstract
The current situation in public relations programme evaluation is neatly summarized by McCoy who commented that 'probably the most common buzzwords in public relations in the last ten years have been evaluation and accountability' (McCoy 2005, 3). This paper examines the academic and practitioner-based literature and research on programme evaluation and it detects different priorities and approaches that may partly explain why the debate on acceptable and agreed evaluation methods continues. It analyses those differences and proposes a research agenda to bridge the gap and move the debate forward.
|
| Keywords: evaluation; measurement; public relations; relationships; research; return on investment |
| view references (50) |

Download Citation
CiteULike
Del.icio.us
BibSonomy
Connotea