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The Entertaining Way to M-Commerce: Japan's Approach to the Mobile Internet - A Model for Europe? 

Authors: Stefan Baldi; Heike Pyu-Pyu Thaung
DOI: 10.1080/101967802753433218
Publication Frequency: 4 issues per year
Published in: journal Electronic Markets, Volume 12, Issue 1 January 2002 , pages 6 - 13
Number of References: 19
Formats available: PDF (English)

The circumstances under which this title is published have changed:

Reason for change: Change of Publisher
Now published by: Springer
Date of change: 2009

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Abstract

Japan's i-Mode system has exceeded expected subscriber rates while the usage of European WAP services is below forecasts. One of the main differences besides the technical platform is that i-Mode is focusing on entertainment applications while WAP service providers concentrate on professional business offerings. It is often argued that i-Mode's success has to be attributed to its cultural background and cannot be replicated easily in other environments. Challenging this view we view the technical, market related, cultural and consumer-group-specific success factors of i-Mode. Additional insights are derived from positioning the i-Mode and WAP approach in the framework of reach and richness. Based on our analysis we argue that the main factors for i-Mode's success are not merely cultural thus enabling European companies to build on the Japanese experiences.
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