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Quality education in Japan 

Author: Yoshio Kondo a
Affiliation:   a Kyoto University, Japan
DOI: 10.1080/09544129300000021
Publication Frequency: 12 issues per year
Published in: journal Total Quality Management & Business Excellence, Volume 4, Issue 2 1993 , pages 115 - 126
Formats available: PDF (English)
Previously published as: Total Quality Management (0954-4127, 1360-0613) until 2003
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Abstract

Along with the development of modern quality control in Japan into the form of company-wide quality control, all the employees started to participate in the activities, and the importance of their education and training has been recognized. Not only the off-the-job training but also the on-the-job training are emphasized. For example, the internal quality control audit by the upper managers and the quality control circle activities of the workers are the effective on-the-job training for each of them respectively. The quality education of employees is also started in the overseas companies: the example of Matsushita is demonstrated. The key points in the application of basic concepts and tools of quality control are also explained.
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