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The Busy Period and the Waiting Time Analysis of a MAP/M/c Queue with Finite Retrial Group 

Authors: J. R. Artalejo a;  S. R. Chakravarthy b; M. J. Lopez-Herrero c
Affiliations:   a Department of Statistics and Operations Research, Faculty of Mathematics, Complutense University of Madrid, Madrid, Spain
b Department of Industrial and Manufacturing Engineering, Kettering University, Flint, Michigan, USA
c School of Statistics, Complutense University of Madrid, Madrid, Spain
DOI: 10.1080/07362990601139651
Publication Frequency: 6 issues per year
Published in: journal Stochastic Analysis and Applications, Volume 25, Issue 2 March 2007 , pages 445 - 469
Formats available: HTML (English) : PDF (English)
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Abstract

We concentrate on the analysis of the busy period and the waiting time distribution of a multi-server retrial queue in which primary arrivals occur according to a Markovian arrival process (MAP). Since the study of a model with an infinite retrial group seems intractable, we deal with a system having a finite buffer for the retrial group. The system is analyzed in steady state by deriving expressions for (a) the Laplace-Stieltjes transforms of the busy period and the waiting time; (b) the probabiliy generating functions for the number of customers served during a busy period and the number of retrials made by a customer; and (c) various moments of quantites of interest. Some illustrative numerical examples are discussed.
Keywords: Busy period; Markovian arrival process; Multi-server queue; Retrials; Waiting time
AMS Subject Classification: 60K25; 90B22
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