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Debates
The Civil Service—The Way Forward
Sir Gus O'Donnell
Pages 89 – 91
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Editorial: Public Management by Numbers
Andrew Gray; Christopher Hood
Page 89
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A Conspiracy of Good Intentions
Peter Vass
Pages 91 – 92
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Health Care Workers' Well-Being and the Therapeutic Relationship: Does Organizational Change Do Damage?
Donald R. Coid; Huw T. O. Davies
Pages 93 – 94
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Theme: Public Management by Numbers
Public Service Management by Numbers: Why Does it Vary? Where Has it Come From? What Are the Gaps and the Puzzles?
Christopher Hood
Pages 95 – 102
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How Do Performance Indicators Add Up? An Examination of Composite Indicators in Public Services
Rowena Jacobs; Maria Goddard
Pages 103 – 110
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The Perils and Pitfalls of Performance Measurement: The CPA Regime for Local Authorities in England
Iain McLean;  Dirk Haubrich; Roxana Gutiérrez-Romero
Pages 111 – 118
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Performance, Strategy and Accounting in Local Government and Higher Education in the UK
Martin Broad;  Andrew Goddard; Larissa Von Alberti
Pages 119 – 126
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Non-Theme Articles
An Examination of the UK Treasury's Evidence Base for Cost and Time Overrun Data in UK Value-for-Money Policy and Appraisal
Allyson M. Pollock;  David Price; Stewart Player
Pages 127 – 134
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Twenty-Five Years of National Information Systems in the NHS
Stuart Maguire
Pages 135 – 140
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Transport Strategy in Scotland Since Devolution
Iain Docherty;  Jon Shaw; David Gray
Pages 141 – 148
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Has Devolution Improved Public Services?
Rhys Andrews; Steve Martin
Pages 149 – 156
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New Developments
Voluntary Organizations in the Democratic Polity: Managing Legitimacy, Accountability and Trust
Eleanor Burt
Pages 157 – 160
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Information-Intensive Government and the Layering and Sorting of Citizenship
John Taylor;  Miriam Lips; Joe Organ
Pages 161 – 164
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