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The Service Industries Journal, Volume 30 Issue 4 2010

This journal is listed in the ISI Social Science Citation Index under Management
Increasing to 14 issues in 2010
ISSN: 1743-9507 (electronic) 0264-2069 (paper)
Publication Frequency: 12 issues per year
Publisher: Routledge
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Original Articles
Foreword
Walter Ganz
Pages 477 – 478
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Public and private services transformation in the CEECs
Anze Burger; Metka Stare
Pages 479 – 496
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Dynamic regional competitiveness in the creative economy: can peripheral communities have a place?
Patrik Ström; Ross Nelson
Pages 497 – 511
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Services and high skills: a new challenge for developing medium-sized cities
Pierre-Yves Léo;  Jean Philippe; Marie-Christine Monnoyer
Pages 513 – 529
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Determinants of change in service employment in the United States 1998–2005: findings based on a new classification of industries
William Beyers
Pages 531 – 547
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The case of market and system failures in services innovation
Luis Rubalcaba;  Jorge Gallego; Pim Den Hertog
Pages 549 – 566
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The stakeholder product brand and decision making in retail financial services
James Devlin
Pages 567 – 582
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Competitiveness by design and inimitability through service: understanding the dynamics of firm-based competition in the West Midlands jewellery and lock industries
John R. Bryson; Michael Taylor
Pages 583 – 596
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Exploring service design in the context of architecture
Mari Holopainen
Pages 597 – 608
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Strategies towards innovative services: findings from the German service landscape
Marcus Koelling;  Anne-Katrin Neyer; Kathrin M. Moeslein
Pages 609 – 620
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Testing of service concepts
Thomas Meiren; Thomas Burger
Pages 621 – 632
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