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Series: Routledge Advances in Management and Business Studies
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Relationship Marketing in Professional Services
A Study of Agency-Client Dynamics in the Advertising Sector
Author:
Aino Halinen
ISBN:
978-0-415-14607-4 (hardback) 978-0-203-02551-2 (electronic)
No. of pages:
375
Series:
Routledge Advances in Management and Business Studies
Subjects:
Management & Management Techniques
;
Management of Specific Areas
;
Sales & Marketing
;
Publisher:
Routledge, UK
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Summary
Relationship marketing is one of the most challenging marketing concepts of the decade. In a five-year 'fly on the wall' case study, Halinen explores the relationship between a Helsinki advertising agency and its international client.
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